Snow White

In Which Jenn Convinces the Business World of Her Disney Cred

Fact: I have been known to bring up Disney park customer service practices and enhancement programs in brainstorming sessions at work. They tend to go over like GANGBUSTERS. Seriously. You should try it. Before Moon and I left for Disneyland, the CEO of the organization where I work jokingly told me that he’d pay for my food expenses if I brought back 25 business ideas from Disneyland. I knew he didn’t mean it, but just the same: CHALLENGE ACCEPTED. Which is how I came to send the CEO an email last week, encompassing everything from name tag formatting to...

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